Services
Document retrieval in Vanuatu and abroad
Need a birth certificate, a police clearance or a company extract but can't get to the office? We request official documents on your behalf — in Vanuatu and through our international network.
Obtaining official records can be time-consuming, especially when you live on another island or abroad. With your authorisation, we request the document from the issuing authority, follow up and deliver it to you.
Because we also translate and legalize, we can deliver the document ready for use: retrieved, apostilled or legalized, and translated — in one order.
Through ABC Translation's international network we can also obtain documents from many other countries for use in Vanuatu.
What is included
- Requests submitted on your behalf (with your authorisation)
- Follow-up with registries and authorities
- Documents from Vanuatu and many other countries
- Optional apostille or legalization
- Optional certified translation
- Courier delivery worldwide
How Document retrieval works
Request
Tell us which document you need and for which purpose.
Authorisation
We send you a simple authorisation form if required.
Retrieval
We request and follow up with the issuing authority.
Ready to use
Apostille, translation and delivery as needed.
Document retrieval across Vanuatu
We serve clients in every province and town of Vanuatu. Most requests can be started by email; originals can be dropped off or sent by courier.
Related services
Certified translation
Official translations of certificates, diplomas, legal and business documents — certified and accepted by authorities.
Learn moreApostille
Apostilles for Vanuatu public documents used in Hague Convention countries, plus help with foreign apostilles.
Learn moreConsular & embassy legalization
Full legalization chain for countries that do not accept the apostille: authentication, ministry and embassy.
Learn moreNotary services
Certified true copies, powers of attorney, affidavits and signature authentication, coordinated for you.
Learn moreInterpreting
Professional interpreters for meetings, courts, medical appointments and events — on site, by phone or video.
Learn moreFrequently asked questions
What do you need to obtain a certificate for me?
Usually a copy of your ID, the details on the record (names, dates, places) and a signed authorisation. Requirements depend on the authority.
Can you get documents from other countries?
Often yes, through our international network. Tell us the country and document and we will confirm feasibility and price.
How long does retrieval take?
It depends on the issuing authority. We give you an estimate in our quote and keep you informed.
Free, no-obligation quote
Tell us what you need — we reply within one business day
Prices depend on the document, the language pair, the country where it will be used and your deadline. Send us a short description (and a photo or scan if you have one) and we will reply with a fixed price and turnaround time.
- Fixed price before we start
- Scans or phone photos are fine for a quote
- Confidential handling of your documents
- English, French and Bislama spoken